Does QEII meet my needs?
I have learnt so much in a short period of time and am now going home with the confidence that I know what my baby needs and how to help her.
Our residential program is available after you’ve received support from your local community-based services and trialled their recommended strategies to resolve your issue. This includes support from your local:
- child and family health clinics
- day stays
- sleep groups
- lactation clinics.
Thank you for all your help in helping our son self-settle. We honestly thought it was impossible!
– Rachelle and Ratu
Do I need a referral?
Yes. Admission to QEII is by referral only.
- are accepted from health professionals, child protection agencies or other social service providers
- are to be lodged with the ACT Health Directorate Community Health Intake service (CHI)
- must provide evidence that you:
- have accessed your local community-based services and trialled their recommended strategies to resolve your issue
- meet at least one of the following criteria for admission:
- unsettled babies
- children with sleeping difficulties
- complex lactation and other feeding problems
- in-risk families
- special needs families
- mood disorders
- parenting support and education
- nutritionally compromised infants
- child behaviour difficulties.
We meet the needs of our culturally diverse community by:
- providing quality interpreter services
- using interpreters, where needed, to help clients explain what they need and how to provide feedback
- educating staff on cultural diversity
- providing staff with resources so they can better understand different cultural needs
- supporting clients with parenting practices that are appropriate to their culture
- providing culturally appropriate meals to clients.
Other services and family resources are available if you or your health care provider feel you do not meet our criteria for admission.