Canberra Mothercraft Society,

Does QEII meet my needs?

I have learnt so much in a short period of time and am now going home with the confidence that I know what my baby needs and how to help her.

– Grace

Our residential program¬† is available after you’ve received support from your local community-based services and trialled their recommended strategies to resolve your issue. This includes support from your local:

  • child and family health clinics
  • day stays
  • sleep groups
  • lactation clinics.

Thank you for all your help in helping our son self-settle. We honestly thought it was impossible!

– Rachelle and Ratu


Do I need a referral?

Yes. Admission to QEII is by referral only.


  • are accepted from health professionals, child protection agencies or other social service providers
  • are to be lodged with the ACT Health Directorate Community Health Intake service (CHI)
  • must provide evidence that you:
    • have accessed your local community-based services and trialled their recommended strategies to resolve your issue
    • meet at least one of the following criteria for admission:
      • unsettled babies
      • children with sleeping difficulties
      • complex lactation and other feeding problems
      • in-risk families
      • special needs families
      • mood disorders
      • parenting support and education
      • nutritionally compromised infants
      • child behaviour difficulties.

We meet the needs of our culturally diverse community by:

  • providing quality interpreter services
  • using interpreters, where needed, to help clients explain what they need and how to provide feedback
  • educating staff on cultural diversity
  • providing staff with resources so they can better understand different cultural needs
  • supporting clients with parenting practices that are appropriate to their culture
  • providing culturally appropriate meals to clients.

Other services

Other services and family resources are available if you or your health care provider feel you do not meet our criteria for admission.

Helping families thrive

We wish to acknowledge the Ngunnawal people as the traditional owners and custodians of the land on which CMS and its services at QEII are located, and their Elders past and present.