Memberships will commence once payment has been received in full.
Membership fees, once paid and processed, are not refundable other than in exceptional circumstances.
Applications for refund must be made in writing to the Executive Officer, setting out the exceptional circumstances claimed. All applications will be considered by the Executive Officer on a case-by-case basis and the Executive Officer’s decision on each case will be final.
Where an error has been made by Canberra Mothercraft Society Inc. or a banking facility which results in an overpayment being made, Canberra Mothercraft Society Inc. will, in consultation with the member, refund via the banking facility the overpayment, or alternatively by cheque or direct transfer for the full amount of the overpayment. Cheques or direct transfers will be settled within 14 days.
Tax deductible receipts will be issued for donations received of $2 or more.
Errors in amount pledged
Should an error be made in the amount of any donation, please notify Canberra Mothercraft Society Inc. of the error within 30 days.
Canberra Mothercraft Society Inc. is under no obligation to give a refund for a donation if an error has been made on your part, but will endeavour to ensure that any genuine errors (such as the amount donated) are rectified.
Change of mind on donation
Donations to Canberra Mothercraft Society Inc. are not normally refunded where the donor has changed his/her mind however requests for refunds will be considered if made within 30 days.
All requests for refunds must be made in writing to the Executive Officer:
The request should have the details of the initial donation including the date, amount, name of the donor or purchaser, the receipt number and the nature of the error.
Should the refund be approved, any original receipt issued for the incorrect amount immediately becomes void and invalid. A new receipt will be issued where applicable.
As a non-profit organisation, Canberra Mothercraft Society Inc. reserves the right to deduct any bank or transaction charges for any refund processed onto the donor.
Errors by Us
Should an error be made by Canberra Mothercraft Society Inc. or its financial institution(s), full refunds will be made immediately upon notification of the error and all costs will be borne by Canberra Mothercraft Society Inc.